Charges & fees
Give as you Live and associated products (including Everyclick Search, and Everyclick Donate) are provided by Give as you Live Ltd, a private company registered in England & Wales (company number 5181419). Our registered address is Give as you Live Ltd, Basepoint Business Centre, Crab Apple Way, Vale Business Park, Evesham, Worcestershire, WR11 1GP.
Charities are listed on our services for free. There are no setup or monthly fees.
A charity must have registered status in order to be listed. We are able to accept charities registered with the charity commissions for England & Wales, Scotland, Northern Ireland, and Isle of Man. In addition, we can accept organisations registered as a Community Amateur Sports Club (CASC) or Community Interest Company (CIC), and any organisation recognised by HMRC as eligible for Gift Aid.
As part of the setup process, charities must provide bank details in order to receive payment. These bank details are then subject to our verification process which must be passed before a payment is made. We do not accept private bank accounts.
Below are the fees that we charge for the various products and services we offer.
Payments are subject to a minimum amount of £4.76 (this is equal to a £5 donation, without Gift Aid and less fees). In the event where payments are held, either due to the mininum amount not being met or to valid bank details not being provided, then any interest accumulated is not added to payment amount.
Credit and debit card donations are taken by our payment provider, The Online Foundation (not-for-profit company, company number 06911507), and are therefore never held by Give as you Live Ltd.
Donors have the option to top-up their donation by 4.8% to cover these fees for the charity.
|Credit/debit card donations||Maximum 4.8%||Monthly|
|Gift Aid||No fee||Monthly, subject to payment by HMRC|
|Give as you Live||No fee||Quarterly|
|Grocery & giftcards||No fee||Quarterly|
|Everyclick Search||No fee||Quarterly|
|Bonuses & incentives||No fee||Quarterly|
Fees comparison table for credit/debit card payments
The below table compares our fees to two alternative providers, based on a £10 donation with a Visa debit card. Some fees may differ depending on the payment method.
|Give as you Live / Everyclick||Virgin Money Giving||JustGiving|
|Setup fees||None||£150 plus VAT||£15 or £39 per month|
|Total fees||£0.48 (1)||£0.35 (2)||£0.76 (3)|
|Donor can cover fees?||Yes||Yes||No (4)|
|Gift Aid supplement||£2.50||£2.50||£2.50|
|Without fees covered, your charity gets||£12.02||£12.15||£11.74|
|With fees covered, your charity gets||£12.50||£12.50||N/A|
(1) Processing fee of 4.8% on donation, no fees on Gift Aid
(2) Transaction fee of 2% on donation, card-processing fee of 1.45% on donation, no fees on Gift Aid
(3) Transaction fee of 5% on donation and Gift Aid, card-processing fee of 1.25% on donation
(4) JustGiving allow donors to cover fees on donations to crowdfunding pages but not to charities.
Fees for Virgin Money Giving and JustGiving correct at time of writing (18 February 2019).
Should you have any complaint regarding any part of our service, including payment of your donation, disbursement to the charity, Gift Aid, your account and use of your personal data, then you should contact us. We can be contacted by email at firstname.lastname@example.org, or by post at Basepoint Business Centre, Crab Apple Way, Vale Business Park, Evesham, Worcestershire, WR11 1GP.
Should we be unable to resolve your complaint, or you are unhappy with our offered resolution, then you have the right to complain to the Fundraising Regulator (regarding donations) or the Information Commissioner's Office (regarding information rights and privacy).
If you mistakenly enter an incorrect donation amount or repeat a donation, it is your responsibility to inform us in a timely manner. You can contact us at email@example.com or call +44(0) 800 883 8450.
Once contacted, we may make effort to achieve a refund however we cannot guarantee this and cannot be held liable for any bank fees you may be charged as a result of the donation(s).